# Gensite AI Context Last updated: 2026-05-21 ## Product - Name: Gensite - Website: https://www.gensite.io - Category: SaaS - Status: production - Summary: Gensite lets businesses embed a GPT-powered chatbot on their website for support, lead capture, and conversion workflows. ## Public Embedding - Script source: https://www.gensite.io/widget.js - Script attributes: data-api-url, data-website-id - Note: Website owners install one script tag to mount the chat widget on their site. ## Key Capabilities - Website chatbot embedding via script tag - RAG ingestion pipeline for website content - Conversation search and retrieval APIs - Forms inside chat for lead capture - Billing, plan quotas, and dashboard management ## Analytics Overview - Messages in selected period - Conversations in selected period - Average session length (messages per conversation) - Visitor return rate ## Form Insights - Form response rate - Submission completion rate - Median time to submit - Drop-off after first question ## Engagement And Traffic Analytics - Engagement quality split (1 message, 2-4 messages, 5+ messages) - Conversation volume by day - Peak hours heatmap (UTC) - Top questions asked by visitors - Per-website breakdown (conversations, messages, avg messages/session) ## Quota Analytics - Message quota usage - Quota reset date - Usage split by website ## Status Notes - Knowledge gap detection UI exists and is currently marked as coming soon. ## Form Capabilities: Trigger Modes - manual - message_count - keyword ## Form Capabilities: Controls - suggestion chip labels - form trigger chip - show suggestions toggle - reset on reload option ## Form Capabilities: Submissions - submission history - visitor and timestamp context - search, sorting, and export in dashboard UI ## Dashboard Route Catalog - /dashboard (Dashboard overview): High-level workspace summary across websites, conversations, message usage, and recent activity. - Capability: Shows website health counts (live, indexing, error) - Capability: Shows monthly conversation and message usage KPIs - Capability: Shows form submission totals for the current period - Capability: Shows recent conversations and activity trends - Access: Authenticated dashboard route - /dashboard/analytics (Analytics): Detailed analytics for conversations, engagement quality, form outcomes, and quota usage. - Capability: Period-based metrics (7, 30, 90 days) - Capability: Conversation volume chart and UTC peak-hours heatmap - Capability: Top visitor questions and per-website leaderboard - Capability: Form response/completion/drop-off and time-to-submit metrics - Capability: Message quota usage with website-level split - Access: Authenticated dashboard route - /dashboard/conversations (Conversations): Shows chat sessions and full message threads for website visitors. - Capability: Filter conversation list by website domain - Capability: Open a session to view full user and bot message timeline - Capability: See per-session metadata like start time, website domain, and message count - Capability: Preview latest message content directly in the session list - Access: Authenticated dashboard route - /dashboard/forms (Forms): Manage conversational forms and review captured responses from widget interactions. - Capability: Create, edit, activate/deactivate, and delete forms - Capability: View trigger mode per form (message count, keyword, suggestion chip) - Capability: Inspect response tables with search, sorting, and column toggles - Capability: Export responses as CSV - Access: Authenticated dashboard route - /dashboard/forms/new (New form builder): Build a conversational form with field definitions, trigger logic, and live chat preview. - Capability: Add and reorder form questions with field types and validation flags - Capability: Configure trigger modes: message count, keyword, or suggestion chip - Capability: Configure reset-on-reload and suggestion chip behavior - Capability: Bind form to a selected website and save via forms API - Access: Authenticated dashboard route - /dashboard/my-websites (My websites): List and manage connected domains with status and per-site conversation counts. - Capability: Displays connected websites and operational status - Capability: Shows conversation counts per website - Capability: Provides add-website action and plan-aware upgrade gating - Access: Authenticated dashboard route - /dashboard/add-website (Add website): Guided onboarding flow to connect a domain, activate trial, and install widget snippet. - Capability: Validates and normalizes domain input - Capability: Checks for duplicate domains before activation - Capability: Activates website via API and returns website ID - Capability: Shows copy-ready widget script tag for deployment - Access: Authenticated dashboard route - /dashboard/settings (Configuration settings): Configure bot personality and appearance per selected website. - Capability: Edit bot identity, subtitle, and greeting messages - Capability: Set launcher position, launcher style, and launcher label - Capability: Set brand accent color - Capability: Upload, crop, and save brand logo - Access: Authenticated dashboard route - /dashboard/billing (Plan and payments): Manage subscription plan, payment flow, quota usage, and cancellation state. - Capability: View current plan and usage quota - Capability: Upgrade or downgrade plans from pricing cards - Capability: Checkout and verification flow with Razorpay - Capability: Schedule cancellation or resume subscription - Access: Authenticated dashboard route ## Public Route Catalog - /pricing (Pricing): Public pricing page with plan tiers, quotas, and feature comparisons. - /privacy (Privacy policy): Explains data collection, usage, sharing, retention, and security practices. - /terms (Terms of service): Defines service usage terms, acceptable use, billing, and liability limits. ## Guardrails - Public AI context endpoints provide product-level documentation only. - No customer-private analytics or dashboard row data is exposed. - Authenticated dashboards remain protected behind login and RLS. ## Canonical Public Pages - https://www.gensite.io/ - https://www.gensite.io/pricing - https://www.gensite.io/privacy - https://www.gensite.io/terms - https://www.gensite.io/ai-context - https://www.gensite.io/ai-context.json - https://www.gensite.io/llms.txt