Legal

Terms of Service

Last updated: April 15, 2026

These Terms of Service ("Terms") govern your access to and use of gensite services, websites, APIs, and software (collectively, the "Services"). By using the Services, you agree to these Terms.

1. Eligibility and Accounts

You must be legally capable of entering into a binding agreement to use the Services. You are responsible for your account credentials and all activity under your account.

2. Services Overview

gensite provides tools to crawl website content, generate embeddings, retrieve contextual information, and present AI-assisted chat responses. Features may evolve over time.

3. Acceptable Use

You agree not to use the Services to:

  • Violate any applicable law or regulation.
  • Infringe intellectual property or privacy rights.
  • Transmit unlawful, abusive, or malicious content.
  • Attempt unauthorized access, disruption, or reverse engineering.

4. Customer Content and Ownership

You retain ownership of your submitted content and data. You grant us a limited license to host, process, and transmit your content solely to provide the Services.

5. AI Output Disclaimer

AI-generated responses may be inaccurate or incomplete. You are responsible for reviewing outputs before relying on them in important decisions.

6. Billing and Subscriptions

Paid plans are billed on a recurring basis as described at checkout. Fees are non-refundable except where required by law or explicitly stated in a written refund policy.

7. Limitation of Liability

To the maximum extent permitted by law, gensite is not liable for indirect, incidental, special, consequential, or punitive damages.

8. Contact

Questions about these Terms: kaustubh@gensite.io